Arlo|Smart Home Security|Wireless HD Security Cameras

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Awl
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Aspirant

I have three cameras and one of them keeps losing its connection with the base unit and I have to keep bringing in and re sync with base unit whats wrong

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jguerdat
Guru Guru
Guru

Swap cameras around to see if it's the camera or location.

Awl
Aspirant
Aspirant

Yes I have checked both other cameras at that location and neither of the other two lose sync with the base station

jguerdat
Guru Guru
Guru

Remove the problem camera from Settings, My Devices and resync it. If still faulty, open a case with support here:

 

https://www.arlo.com/en-us/support/contact.aspx

Awl
Aspirant
Aspirant

Thank you for your advice
I will do that