Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo Pro Camera Does Not Recognize Fully Charged Battery

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Quondam Initiate
Initiate

The camera does not recognize a fully charged battery. I can even use it to recharge a battery which will then work perfectly in a different camera. I have four cameras and five batteries. Three cameras and all five batteries work perfectly. I have tried resetting the base station; it made no difference.  What now?

Model: VMC4030 | Arlo Pro Wire-Free Camera
Guru TomMac Guru
Guru

What is the battery reading ?   Are you only charging it in the cam or do you also have a charge tube ?

 

Even with the bad read, does the camera last as long as the others?

May end up being a bad camera and if less than a year, warranty issue, contact Support

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Morse is faster than texting!
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Model: VMC4030 | Arlo Pro Wire-Free Camera
Quondam Initiate
Initiate

The battery reads 0%. Batteries that read 100% when placed in another camera read 0% in this one. 

 

No, it doesn’t work because it insists that its battery is dead and needs charging.

Model: VMC4030 | Arlo Pro Wire-Free Camera
Guru TomMac Guru
Guru

Sounds like a bad camera

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Morse is faster than texting!
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Model: VMC4030 | Arlo Pro Wire-Free Camera
Fco_o Aspirant
Aspirant

I'm having the same issue with one of my new cammeras.

How did you finally solve this?

Thanks in advance for your help.

 

Model: VMC4030 | Arlo Pro Wire-Free Camera
knattinger Aspirant
Aspirant

Same here, no solution yet.

Model: VMC4030 | Arlo Pro Wire-Free Camera
ShayneS Arlo Moderator
Arlo Moderator

knattinger, Fco_o,

 

Are you having the exact same symptoms as the OP? What trouble shooting steps have you performed so far?

Model: VMC4030 | Arlo Pro Wire-Free Camera