Arlo|Smart Home Security|Wireless HD Security Cameras

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CurtisHansen
Aspirant
Aspirant

My camera 2 (Pool view) suddenly stopped from what I can tell. Now my Camera 1 (Kitchen) feed shows on both the Camera 2 (Pool) and Camera 1 (Kitchen) screens.

 

I am on the other side of the country from my camera's so re-setting wioll be tough. Anyone know why this happened?

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jguerdat
Guru Guru
Guru
Try both the app and browser. Different? If not, you can try restarting the base in Settings.
CurtisHansen
Aspirant
Aspirant

No Changes

JPC
Prodigy
Prodigy

That's Arlo's Server acting up.. It's probably doing a random maintenance or update and unfortunately you're in it.. Just try and reboot your system and see if it helps.. There's pretty much nothing you can do.. If still continues, Contact Support down below here.. 

jguerdat
Guru Guru
Guru
I doubt the servers are the issue or we'd be hearing a ton of complaints. It's possible, however unlikely, that the cameras got switched around. I'm not clear if the base was restarted but, if not, that would be a good place to start.
JPC
Prodigy
Prodigy

Must be the owner is lying and that he did the switch but then why would he complain about it.. It's probably the ghost did it... LOL

 

It doesn't have to be a ton of people complaining.. It's what any one of us are experiencing.. I did see this happen to my first Gen Arlo camera switch when opening up the App and exiting a few times and suddenly got normal again without even touching anything to the system..