Arlo Pro Battery Won’t Charge

[Barnhillmi]

I’m trying to charge my rechargeable battery for the 1st time since the initial charge when I received it 5 months ago. I’m using the charger that came with it and when I plug it in the orange light flashes for a few seconds then stops. Is there something wrong with the battery or is there something else I need to do. The app is saying I need to replace the batteries. Any help will be appreciated. Thank in advance.

[jguerdat]

If the battery is totally dead, you may have to try this:

https://kb.arlo.com/000052305/My-Arlo-Pro-or-Arlo-Pro-2-battery-is-dead-what-do-I-do

[Vicandmarie]

For me I ended up needing to resync the camera and it was fixed.  Battery was actually charged, but sync was off.