Arlo Pro Batteries are draining fast

[Badge0201]

Hi Guys Got 2 Arlo Pro cameras. 13 months old. Within 20 ft of hub
All working fine until now
Charge Batteries to 100%
Within an hour they are down to less than 10%
First 12 months they were lasting for 3 to 4 months in full operation and fine
Now i am just pissed as they are virtually useless.
Suggestions please

Thanks Badge

[jguerdat]

Temporarily move the cameras to other locations closer to the base (or move the base closer to the cameras). It may be worth removing and resyncing the cameras.

[Badge0201]

I have done that 3 times but to no avail. Should the batteries last more than 1 year? @jguerdat

[jguerdat]

Generally, yes. YMMV depending on usage, number times charged, phase of the moon, etc. 

Exactly what have you done 3 times? The moving or the resyncing?

[Badge0201]

Hi @jguerdat I Moved the cameras. Even when they are 3 ft away from the hub they still drain in an hour. They have only ever been recharged 3 times in the year

[jguerdat]

You're giving out details in dribs and drabs. Exactly what have you tried - all of it? You've moved the cameras but you still haven't told us anything else. Have you tried resyncing the cameras? Tell us EVERYTHING, please.

[GrumpyGrandpa]

Batteries losing charge in 2 days

[ShayneS]

Hi @GrumpyGrandpa

  Please contact the Support Team to further investigate this issue. You will find several options for contacting support in the provided link. Arlo Tech Support