Arlo|Smart Home Security|Wireless HD Security Cameras
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BigBobber
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I have Arlo Pro cams and no base station or hub.  Am I able to get the 7 day free cloud reporting?  Or do I need a plan?  If Iget a base station of hub, will I get the 7 day free cloud plan?

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StephenB
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@BigBobber wrote:

I have Arlo Pro cams and no base station or hub. 

Open one of the cameras, remove the battery, and look for the label inside.

 

The Pro, Pro 2, and Pro 3 models all need a base station/smarthub.  The Pro 4 can connect either to a base station/smarthub or to your local wifi.

 


@BigBobber wrote:

If I get a base station of hub, will I get the 7 day free cloud plan?


This depends on the camera model.  The Pro and Pro 2 have 7 day free cloud storage.  The Pro 3 and Pro 4 (like all cameras introduced since 2018) do not.

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StephenB
Guru Guru
Guru

@BigBobber wrote:

I have Arlo Pro cams and no base station or hub. 

Open one of the cameras, remove the battery, and look for the label inside.

 

The Pro, Pro 2, and Pro 3 models all need a base station/smarthub.  The Pro 4 can connect either to a base station/smarthub or to your local wifi.

 


@BigBobber wrote:

If I get a base station of hub, will I get the 7 day free cloud plan?


This depends on the camera model.  The Pro and Pro 2 have 7 day free cloud storage.  The Pro 3 and Pro 4 (like all cameras introduced since 2018) do not.