Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo Pro 3rd Camera keeps going off line and battery keeps draining

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Psv2363
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Aspirant

I have had these 3 cameras for a little over 2 weeks now and the 3rd camera only stays on line for about 1hr and then goes off lineand drains the battery. I have done everything I can possible think of to correct the problem. I have switched batteries. I have moved the camera. I have uninstalled the camera and reinstalled it and i have resynced the camera. this camera is only about 25 feet from the base in which the other 2 are farther away and work fine.

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TomMac
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Guru

Sounds like a bad camera ...  About the only thing you haven't tried is to run it from the power adapter / cable without the battery pack installed...

 

( don't think it will make a diff in this case )

 

Contact Netgear Support for possible warranty ( or swap at store if possible )

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Psv2363
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Aspirant
Thanks TomMac. Thats what I am starting to think. I have been in contact with NetGear since the begining and have done everything that they have suggested but I have had no success. I wish I could just replace it at this point.