Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo Pro 2 won't connect to basestation from outside anymore

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davidkmcw
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Aspirant

I purchased a security system with basestation and two cameras back in June, one for the front of my house and the other for my deck. These cameras have been running fairly flawlessly, since then. However as soon as the weather started getting a little more fall like, I started having consistent connection issue to the camera on my deck. I assumed that I was having a battery issue, as it had been working flawlessly for the previous three months. On further investigation the battery seems to be OK. Nothing else has changed, the basestation is still in my basement, as that's where my internet comes into the house. Does anyone know if maybe a firmware update came out of something. Does anything else make sense here?

Thanks in advance,

David

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Streak2
Master Master
Master

What does the signal strength meter show for that camera?

There could be some other new local interference that's playing a role here.

Try swapping around the 2 cameras to see if the problem follows the camera or the location.

davidkmcw
Aspirant
Aspirant

Ok, so I switched the cameras and both connected without issue, and have been connected Ok since Thursday now, so I suspect that deleting and re-adding my be a thing going forward, all very strange.