Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo Pro 2 "getting camera status" and 2 way communications issues

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mongovb Aspirant
Aspirant

Having issues while away from my home getting camera status and using 2 way communications. Did the firmware update when I installed the system. Current firmware is 2.7.2_255. Is there a fix for this?

Model: VMC4030P | Arlo Pro 2 Wire-Free Camera

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JessicaP Arlo Moderator
Arlo Moderator

Hi @mongovb,

 

Have you tried uninstalling the app, restart your phone, and reinstall the app to see if that helps? Are you having this problem when trying to live view your Arlo Pro 2 camera on the web client from your computer?


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JessicaP Arlo Moderator
Arlo Moderator

Hi @mongovb,

 

Have you tried uninstalling the app, restart your phone, and reinstall the app to see if that helps? Are you having this problem when trying to live view your Arlo Pro 2 camera on the web client from your computer?

mongovb Aspirant
Aspirant
Yes that did it. Thanks. Not really impressed with this system. My friend has the Blink system and has more features. Cameras dont have to be plugged in to set or use activity areas. Pretty disappointed so far.