App won’t open

[Raveit1976]

App self upgrade now will not open. I have deleted  reinstalled  closed phone reopened phone  click on app  the app starts to open the closes right away. Can’t do any thing on iPhone 8 Plus   How do I get it to open 

[b3d123]

I'm having same problem as of today on iPhoneX. I didn't manually do any update so it must have been automatic if it updated. I'm thinking that the latest update is not compatible with the older iPhone OS .

[ricfouts]

So, if the update is not compatible with my Iphone soft ware , what is the answer?

[b3d123]

I don't know. Will try to find out from support. I'm not sure that is the problem... just guessing.

[StephenB]

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@b3d123 wrote:

I'm having same problem as of today on iPhoneX. I didn't manually do any update so it must have been automatic if it updated. I'm thinking that the latest update is not compatible with the older iPhone OS .

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The app requires iOS 15 or later:

• https://kb.arlo.com/000062043/What-are-the-minimum-requirements-for-installing-and-using-an-Arlo-sys...

The iPhoneX should be running iOS 16, so it's not the OS.

[b3d123]

App is working on my iPad running v. 6.13. Not running on my iPhone running 6.30.   Is there any way to reinstall older version back on iPhone? I noticed that app was updated the day my phone app. stopped working so that's def. the problem. 

[Raveit1976]

Tried all suggestions. When **bleep**ting of iCloud says I need to sign in when I hit the icon to sign in takes back to the start hi screen. Refuses to let me sign in. I have reinstalled  5X. Still nothing rebooted phone nothing. Let sit over night reinstalled app still won’t let me on. I have 186 videos and people walking in my yard   Without proof police will not do anything so woukd like to get cameras back on to view  

can not get it to open on web thru computer either