App won’t open

[Raveit1976]

App self upgrade now will not open. I have deleted  reinstalled  closed phone reopened phone  click on app  the app starts to open the closes right away. Can’t do any thing on iPhone 8 Plus   How do I get it to open 

[b3d123]

I'm having same problem as of today on iPhoneX. I didn't manually do any update so it must have been automatic if it updated. I'm thinking that the latest update is not compatible with the older iPhone OS .

[ricfouts]

So, if the update is not compatible with my Iphone soft ware , what is the answer?

[b3d123]

I don't know. Will try to find out from support. I'm not sure that is the problem... just guessing.

[StephenB]

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@b3d123 wrote:

I'm having same problem as of today on iPhoneX. I didn't manually do any update so it must have been automatic if it updated. I'm thinking that the latest update is not compatible with the older iPhone OS .

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The app requires iOS 15 or later:

• https://kb.arlo.com/000062043/What-are-the-minimum-requirements-for-installing-and-using-an-Arlo-sys...

The iPhoneX should be running iOS 16, so it's not the OS.