Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

App says "update required" but there are no updates!

Reply
Discussion stats
  • 1 Reply
  • ‎2020-09-24 07:04 AM
  • 1100 Views
  • 0 Likes
  • 2 In Conversation
Rose95
Follower
Follower
‎2020-09-24 07:04 AM
I am receiving notifications on the app but when I try to open it, it tells me the app requires update. I click ok and it just takes me to the App Store. There is no update. There are no updates under my apps either.

Can anyone help?
Labels:
0 Likes
Reply
Message 1 of 2
1,100
1 REPLY 1
jguerdat
Guru Guru
Guru
‎2020-09-25 05:48 AM

Older phone/OS? Check the requirements for the latest app - perhaps your phone can't be supported. Use the web client instead, setting the browser to use the desktop version of the site.

0 Likes
Reply
Message 2 of 2
1,077
Discussion stats
  • 1 Reply
  • ‎2020-09-24 07:04 AM
  • 1101 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.