Arlo|Smart Home Security|Wireless HD Security Cameras

App Issues - My Library Is Empty but Has Number Symbol

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Hervepdf Aspirant
Aspirant

Hi,
my library is empty but I have a indicator at the top right of the app with a number indicating that I have records. It misleads me to believe that there was an event. I suspect it may be still videos still in Arlo servers but not accessible for deletion (> 7 days) since I use Arlo without a particular subscription for 2 years. Who can tell me how to reset the indicator and / or these old videos? rgds,

 

Model: VMB4000 | Arlo Pro/Pro2 Base Station
Guru TomMac Guru
Guru

On my android, when that occurs, I have to clear my notifications ...

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Hervepdf Aspirant
Aspirant

Thanks for your tip, it does not work on my Iphone (IOS).