Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.

App Issues - My Library Is Empty but Has Number Symbol

Reply
Discussion stats
  • 2 Replies
  • 598 Views
  • 0 Likes
  • 2 In Conversation
Hervepdf
Aspirant
Aspirant

Hi,
my library is empty but I have a indicator at the top right of the app with a number indicating that I have records. It misleads me to believe that there was an event. I suspect it may be still videos still in Arlo servers but not accessible for deletion (> 7 days) since I use Arlo without a particular subscription for 2 years. Who can tell me how to reset the indicator and / or these old videos? rgds,

 

2 REPLIES 2
TomMac
Guru Guru
Guru

On my android, when that occurs, I have to clear my notifications ...

--------------------------------------
Morse is faster than texting!
--------------------------------------
Hervepdf
Aspirant
Aspirant

Thanks for your tip, it does not work on my Iphone (IOS).