Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.

Reply
Discussion stats
  • 4 Replies
  • 1259 Views
  • 0 Likes
  • 4 In Conversation
ARLOSUXX
Aspirant
Aspirant

I realized that Netgear has had some issues around the 24th and 25th, and now their twitter feed claims the service is back up. However, I'm still getting the message that "this arlo device is offline" for all 3 of my cameras. Is anyone else experiencing this? I just wanted to make sure I'm not the only one that is broken stil!

4 REPLIES 4
jguerdat
Guru Guru
Guru
Have you tried power cycling your base?
ARLOSUXX
Aspirant
Aspirant

yes tried that but to no avail. The service comes and goes intermittantly., comes up every few hours and then down again. today its been down all day

Samuel11490
Aspirant
Aspirant

My are doing the same

JamesC
Community Manager
Community Manager

The issues users experienced on the 24th/25th should be resolved. What is the behavior of the internet LED on your base station when you see the error message?

 

JamesC