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Anyone had problems with the flat wide wire at the hinge creasing and breaking after a year?

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ksss11
Luminary
Luminary

Has anyone had problems with the flat wide wire at the hinge creasing and breaking after a year? We just had one snap in half and now another camera's wire seems to be fragile.  Does Arlo have a fix for this? 

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ksss11
Luminary
Luminary

Any answers for this problem?

jguerdat
Guru Guru
Guru

Open a case with support for a hardware warranty claim If out of warranty, you'll need to buy another camera.

 

https://www.arlo.com/en-us/support/contact.aspx