Arlo|Smart Home Security|Wireless HD Security Cameras

cameras are not recording everything or not at all. All cameras are messed up.

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jthomps123 Aspirant
Aspirant

I've noticed lately cameras are not recording everything, sometime not at all. No rhyme or reason to why. Out of 4 cameras all are messing up now.

Model: VMB4000 | Arlo Pro/Pro2 Base Station
Guru jguerdat Guru
Guru

What have you tried? Have you checked your settings, modes and rules?

jthomps123 Aspirant
Aspirant

I have. I hadn't changed settings in since I set them up nearly two years ago.

Guru jguerdat Guru
Guru

Have you rebooted the base? Are you using a schedule?

jthomps123 Aspirant
Aspirant

Yes rebooted. I guess firmware has updated also as im not getting that prompt. Not on a schedule, just set to armed.
Still missing many motions... probably at least half.

Model: VMB4000 | Arlo Pro/Pro2 Base Station
Guru jguerdat Guru
Guru

You may need to increase the motion sensitivity settings for your camera(s) in your modes and rules.