Arlo|Smart Home Security|Wireless HD Security Cameras

All 4 of my arlo pro's freezes when using microphone or video

Reply
Discussion stats
  • 1 Reply
  • 893 Views
  • 0 Likes
  • 2 In Conversation
merrillbalan
Follower
Follower
all 4 systems freeze.  If using microphone all connections freezes including the video and voice and this happens to all 4 of my arlo's.  all are updated on fw and 3 of them are new purchased too.
 
 
H8
Serial Number4XH2727BA05BE
Firmware1.092.0.17_25364
1 REPLY 1
Streak2
Master Master
Master

I you are using an app to view the cameras then try and use a web browser https://arlo.netgear.com/#/login instead to see if the problem goes away. If it does, then try and re-install your app.

If your using an Iphone X model then there are known issues with the app on these phones.