Arlo|Smart Home Security|Wireless HD Security Cameras

Reply
Discussion stats
  • 2 Replies
  • 886 Views
  • 0 Likes
  • 3 In Conversation
jayhawk47
Follower
Follower

Can add fully charged camera to Arlo Pro, sync, then when unplugged to mount goes offline.   Any suggestions?  

 

Camera:  VMC4030

S/N:  4VR16B7EBB47D

2 REPLIES 2
DannyBearAgain
Master
Master

It’s probably a dead battery or the camera has locked out the charger function for safety.

 

https://kb.arlo.com/000052305/My-Arlo-Pro-or-Arlo-Pro-2-battery-is-dead-what-do-I-do 

jguerdat
Guru Guru
Guru

There was another recent post about this although not widespread. It may be that the camera has some sort of fault that prevents the battery from using the battery. When first inserting the battery, you should get a brief blue LED blink - do you? If not, it may be that the camera will only operate on the charger. Check the battery connections in the camera to see if any are bent or have "schmutz" on them and clean as needed.