Arlo|Smart Home Security|Wireless HD Security Cameras
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  • ‎2022-01-21 10:48 AM
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apalenschat
Aspirant
Aspirant
‎2022-01-21 10:48 AM

My invited users used to be able to activate the siren on the base station, but now it is grayed out. Is there any way to have that functionality restored?

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Dannybear
Master
Master
‎2022-01-21 05:25 PM
Can you try removing her granted access and recreate a new one for her with the sirens and cameras enabled along with access rights.
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Aspirant
Aspirant
‎2022-01-24 11:36 AM
I deleted the user and resent the invite. When they tried to accept the invite it said we’re sorry the database server is down. Try again later.

It’s been a few times later and it still says it’s down. Is there something wrong with their system?
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Dannybear
Master
Master
‎2022-01-24 01:01 PM
Quite likely, can you partner login to her original arlo account and get the cameras?
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