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4XH16C70AB007 4XH16C7DAB092 I did a renewal in July of this year 2017 and it's good until next year
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I recently renewed my contract back in July of this year 2017 and it is good until next year 2018 So why am I shut off on both my cameras they are ofline right now I need them turned back on immediatly.
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Even if your subscription extension didn't go through the cameras would still be online - you'd just have the free 7 day plan. There's nothing that would turn your cameras off or disable them.
What are the LEDs on the base showing? Have you power cycled the base?
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mbarbosa22,
This could be due to depleted batteries, have you tried charging the camera?
JamesC
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