Arlo|Smart Home Security|Wireless HD Security Cameras

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Curtmiz
Aspirant
Aspirant

Bought 3 cameras in 2018. All cameras worked fine for 2 1/2 years. Now 2 of the cameras are so blurry it would not identify an intruder if needed. Tried removing camera and re-adding it yo base station, but no help! Look at this terrible picture!


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StephenB
Guru Guru
Guru

@Curtmiz wrote:

 Now 2 of the cameras are so blurry it would not identify an intruder if needed. 


Is it only blurry on the recordings?  Or is it the same on live streaming?

 

I think the first thing to do is take a close look at the lens (and obviously try cleaning).

 

 

Curtmiz
Aspirant
Aspirant

Cameras are blurry both on live feed and recordings.

 

Curtmiz
Aspirant
Aspirant
JessicaP
Arlo Employee Retired

Hey Curtmiz,

 

Does your camera have that blurry image when you bring your cameras indoor?

Curtmiz
Aspirant
Aspirant

Camera is still blurry indoors too.

 

Dannybear
Master
Master
Could be condensation on the inside of the camera. Have you tried drying them out ?
Curtmiz
Aspirant
Aspirant

How do you dry out the inside of camera lens?

Dannybear
Master
Master
Easiest way would be to place the camera in a air conditioned environment for a day or so for the moisture to dissipate. Do you live near the coast, salt air is not ideal for electronics.