Vehicle Recognition - recognized vehicles

[lpd688]

Is there a current issue with vehicle recognition not catching a recognized vehicle?  I have all the settings correct.  I have reinstalled the app.  I have checked all settings, but since iOS 26 release it is not working.

[lpd688]

I should also add the camera is seeing a vehicle and stating a vehicle is detected, but it is not allowing for the recognized vehicle feature to be used.

[StephenB]

---

@lpd688 wrote:

I should also add the camera is seeing a vehicle and stating a vehicle is detected, but it is not allowing for the recognized vehicle feature to be used.

---

Does the behavior change if you turn off wifi on the phone?

[lpd688]

No.  It did not matter what I did yesterday from reinstall app, reconnect the cam, etc.  I did notice the error message on the Arlo website previous persons discussed.  

This morning it is working just fine.  Glitch in the matrix or Arlo’s side?

[ShayneS]

@lpd688 

I have saved vehicles that were identified successfully, though some were only labeled as "vehicle" This can occur occasionally due to angles or environmental conditions, as the AI labels based on its best determination of the image. Does this happen every time the saved vehicle is detected?

If you like, You can try removing the saved vehicle and re-add and continue to monitor. If you are not receiving any saved vehicle labels properly consistently I will have the team look in to this. 

[lpd688]

The cameras were recognizing a vehicle.  However, the entire recognized and unrecognized vehicles section had no vehicles although previously established.  The option was turned on.  It is just like all the recognized vehicles were deleted or just not there and the feature was just not usable.  So I could not click on a recognized vehicle image because they were not there.

The following morning I do not know what changed because all of the recognized vehicle files returned and it’s working fine now?  At the moment, I am thinking there was just a “glitch” somewhere.