Pro5 Problem

[Stormymorn5577]

Spoiler

 

Hi. Anyone know what they issue is on top camera which is a new pro5. Lines right across screen in recordings and live, only 2 weeks old???

Other 2 cameras Pro4s, seem fine. Thanks

[StephenB]

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@Stormymorn5577 wrote:

Hi. Anyone know what they issue is on top camera which is a new pro5. Lines right across screen in recordings and live, only 2 weeks old???

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Not something I am seeing, and I suspect the camera is defective.  Exchange it with the seller if you can - if not, you could ask Arlo support for a warranty exchange.

[JamesC]

Stormymorn5577,

If you temporarily relocate the camera, do you still see the same behavior?

Is this issue intermittent or does it always happen with every live stream and every recording?

JamesC