Pro 5s

[Benski96]

i have had to reset my router as gotne to fibre but i can't connect my pro5s cameras now

[StephenB]

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@Benski96 wrote:

i have had to reset my router as gotne to fibre but i can't connect my pro5s cameras now

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Make sure they are fully charged - they will drain power fairly quickly when they are trying to reconnect.

If you haven't reset the cameras (or removed them from your account), then I suggest setting the wifi network name and password to match what you were using before.

If you have removed them from your account, you can do a hardware reset.  Open the housing, and press the button inside until the camera LED flashes amber (about 15 seconds).  Then try the install again.  Also, sometimes using my.arlo.com on a PC works when the app fails.