Arlo|Smart Home Security|Wireless HD Security Cameras

New app not detecting

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Enaades
Aspirant
Aspirant

After updating to the new app (that is a disaster btw) my cameras have stopped detecting. I’m running 2x#Pro4 and 1x#Pro5s.

i have no detection zones, adjusyed sensitivety to max, tried switching on of cameras manually, different modes, uninstalled the app, nothing makes my cameras detect. The positions are the same. 

Also tried resetting one of the cameras (#pro4) but now the camera will not connect to the same wifi it was connected to. All wifi settings are the same as before. 

Anyone hava a solution for me? 

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jguerdat
Guru Guru
Guru

Did you use this procedure to reset, including removing the camera from your account?

 

https://kb.arlo.com/000062880/How-do-I-factory-reset-and-re-sync-my-Arlo-camera-Arlo-Secure-4-0