Arlo|Smart Home Security|Wireless HD Security Cameras

I just placed an order and have double charges to my pending charges

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tony777288
Follower
Follower

I just ordered the Pro 5S and subscription service. My bank account shows the expected charge in full but then two additional charges showed up shortly after that. Those charges add up to the total full charge, effectively double charging for one order. I only have one order shown and only received one confirmation number. What's going on? My order is still pending so I don't know what'll happen after processing.

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BrookeN
Arlo Moderator
Arlo Moderator

I've opened a support ticket detailing the concerns you've posted here. An agent will reach out to you with a status update as soon as possible.