Connection

[jonah2095]

These really are one of the most frustrating tech products.

I have a number of cameras that will not charge. 1 Pro 5 and 2 Orignal Essentials.

I have tested the charging cables on my other working cameras (both the magnetic one for the Pro and the standard one for the old cameras)

I have transferred a charged battery into the Pro’s and they work. And cleaned all the contacts with alcohol wipes etc

So, why won’t they charge.

In addition, I finally got another Pro 5 that wouldn’t charge to charge randomly. Now it won’t connect properly to the Hub. It either connects and then shows a blank screen with the red warning on it, or it simply won’t connect. I have reset, reset and reset. When it does connect, if I close the app and reopen, it works for a few seconds and then goes back to the red screen.

[Edinburgh_lad1]

You're talking about testing cables but have you tried different chargers? Are your chargers the original ones that came with Arlo? Have you tried different sockets? If one camera isn't charging, then I'd say it might be that camera that is problematic. If it's more than one, then I'd say it's your chargers, sockets or circuit.