Arlo|Smart Home Security|Wireless HD Security Cameras

Cameras offline

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ColomaJD
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My internet provider does periodic maintenance and twice now my cameras have not come back online after the internet is restored.  My 5 cameras 3 Pro 4s and 2 Pro 5s each have to be manually reset next time I'm back at my cottage - in the meantime I am without camera security.  It is a pain to remove and reset each camera individually!  Is this normal behaviour?  All other devices at the house are back online and working well.  My internet is 1 Gg speed fiber and is very stable other than during maintenance. 

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ShayneS
Arlo Moderator
Arlo Moderator

Are the batteries depleted or do the devices not reconnect and show offline in the Arlo app? 

 

If the devices go offline, they will search for a signal until they can reconnect, this can cause the batteries to deplete at a faster rate than normal usage.