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Arlo Pro 5s not appearing in setup

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  • 3 Replies
  • ‎2024-04-30 03:55 PM
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sojourner16
Aspirant
Aspirant
‎2024-04-30 03:55 PM

I live in Costa Rica and have just purchased a Pro 5s. The app doesnt show an option to add the 5s. 

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ShayneS
Arlo Moderator
Arlo Moderator
‎2024-05-03 11:34 AM

Hi @sojourner16 Where did you purchase this device? Was it in a Costa Rica store?

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sojourner16
Aspirant
Aspirant
‎2024-05-03 12:06 PM

I purchased it on Amazon.

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ShayneS
Arlo Moderator
Arlo Moderator
‎2024-05-06 10:54 AM

@sojourner16 At this time the Pro 5s is not available in your region. 

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