Arlo|Smart Home Security|Wireless HD Security Cameras

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sojourner16
Aspirant
Aspirant

I live in Costa Rica and have just purchased a Pro 5s. The app doesnt show an option to add the 5s. 

5 REPLIES 5
ShayneS
Arlo Moderator
Arlo Moderator

Hi @sojourner16 Where did you purchase this device? Was it in a Costa Rica store?

sojourner16
Aspirant
Aspirant

I purchased it on Amazon.

ShayneS
Arlo Moderator
Arlo Moderator

@sojourner16 At this time the Pro 5s is not available in your region. 

sojourner16
Aspirant
Aspirant

That makes absolutely no sense.

Edinburgh_lad1
Prodigy
Prodigy

Exactly. There appears to be this idea of exclusivity about this product, whereas in reality, it's mediocre.