Arlo Pro 5 camera

[Duke628]

I recently replaced an ARLO Pro 2 camera with an Arlo Pro 5. The camera will send motion notifications, but will not record.
How can I fix this problem?

[StephenB]

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@Duke628 wrote:

I recently replaced an ARLO Pro 2 camera with an Arlo Pro 5. The camera will send motion notifications, but will not record.
How can I fix this problem?

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Is the Pro 5 in a subscription plan?

[Duke628]

No. I don’t have a subscription plan. 

[StephenB · Accepted solution]

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@Duke628 wrote:

No. I don’t have a subscription plan. 

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The legacy Pro 2 camera had free 7-day cloud storage.  But the Pro 5 requires a subscription to get cloud recording.  

[Duke628]

Thanks for the prompt reply. 

[dicklangenbach]

I have set up my new Pro 5S 2K camera and it shows up under Devices but it doesn't record any activity in Feed.

[StephenB]

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@dicklangenbach wrote:

I have set up my new Pro 5S 2K camera and it shows up under Devices but it doesn't record any activity in Feed.

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Is the camera in a subscription plan?

Is there a rule for the camera in the mode(s) you are using?