Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo Pro 5 Battery Loses 20% of charge overnight when offline/device off

Reply
Discussion stats
  • 1 Reply
  • 483 Views
  • 0 Likes
  • 2 In Conversation
mevans
Follower
Follower

I just bought new Pro 5 cameras.   I have setup and am testing one of these before opening the others.

 

The camera seems to work fine, but overnight, after ensuring that the battery charge is 100% at end of night,  I have turned off (via Device Off on app) and disconnected the camera (no wifi), and then the battery status is ~80% the following morning when I turn it on.  In other words, it is losing ~20% of charge overnight with no activity.

 

When it is off and offline, I can still hear some activity in the camera - like it is trying to 'click' on. 

 

It has the latest firmware from update on set up.    Please advise....

 

Best answers
  • jguerdat
    Guru
    Guru

    Bring it closer to your router or hub to see if that helps. Distance and/or other 2.4GHz wireless devices nearby can cause this. Also, how many recordings were made during that 20% time period? If they total well over 5 minutes (the spec is for <5 minutes total per day) that could be the reason.

     

    The click may be concerning. If you point the camera towards a blank wall, does it continue?

1 REPLY 1
jguerdat
Guru Guru
Guru

Bring it closer to your router or hub to see if that helps. Distance and/or other 2.4GHz wireless devices nearby can cause this. Also, how many recordings were made during that 20% time period? If they total well over 5 minutes (the spec is for <5 minutes total per day) that could be the reason.

 

The click may be concerning. If you point the camera towards a blank wall, does it continue?