This topic has been closed to new posts due to inactivity. We hope you'll join the conversation by posting to an open topic or starting a new one.
Arlo 5S Pro Battery Life
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I realize this is one more post of many regarding the poor battery life of the 5S Pro. We just bought these cameras at Christmas, so they have only been up for a little over 1 week and we have already had to charge them twice. We charged one of the cameras last night to 100%, the system was “armed for home” so it was not used all night, and in 12 hours the battery has dropped by 25% - and it was never triggered on all night. I have done and checked everything recommended - I have changed the cameras to best battery life, they have a good WiFi connection, and I have set activity zones. Bottom line, these batteries are inferior (junk) and do not hold a charge. We also use our old cameras the Pro 2 and those batteries last at least a month, sometimes longer.
When we decided to add more cameras we chose the Pro 5S because I read the 2’s will no longer be supported and believed the 5 was a better camera with a longer life battery. We have gotten good use of the Pro 2 and believed the ARLO brand was best. Had we known the batteries do not last a week on our new cameras we would not have bought them and to be honest we probably would have went with a different company.
Please provide a honest fix to this issue, because there is obviously a major issue with everything I have read about these batteries. Everyone who has purchased your cameras with these short life batteries spent a lot of time and money researching and choosing the right product for their homes, only to be very disappointed. Please do not tell me to check my wifi and camera settings, that has already been done many times; the bottom line is these batteries are inferior and we deserve better. Please let me know how ARLO is going to fix this for all of us.
Thank you,
- Related Labels:
-
drained battery
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi @Jlkincaid
Please reach out to the Support Team to further investigate this issue you are experiencing. You can find several options for contacting support though the Arlo Mobile App by navigating to the Profile icon > Support Center > Select device > contact
-
5s
1 -
Accessing Local Storage
2 -
Accessing Local Storage.
1 -
Activity Zones
1 -
App
1 -
Arlo Cameras
1 -
Arlo Mobile App
3 -
arlo not working
1 -
Arlo Pro 2
1 -
Arlo Pro 5
8 -
Arlo Pro 5S 2K
4 -
Arlo Secure
2 -
Arlo solar panel
1 -
ArloPro5
2 -
audio
3 -
Automation
1 -
Before You Buy
3 -
Blinking
1 -
Cable Length
1 -
Charging
1 -
charging unit
1 -
Clicking sound
1 -
cloud storage retention
1 -
Costa Rica
1 -
dashboard
1 -
detection
1 -
drained battery
3 -
Features
2 -
Firmware
1 -
Firmware Update
1 -
Installation
2 -
internationl usage-abroad help
1 -
live stream
1 -
Live view
1 -
low power mode
1 -
Magenta screen
1 -
metal barns
1 -
Motion Detection
2 -
Night vision
2 -
No recordings
1 -
No Recordings with Activity Zones
2 -
Online and Mobile Apps
1 -
Online Web
1 -
Pro 5s
2 -
Risoluzione dei problemi
1 -
Routine
1 -
Smart Subscription
1 -
Table Top Mount
1 -
Troubleshooting
9 -
Videos
1 -
VMB4000
1 -
Wifi connection
1 -
Wifi loading
1 -
wind
1 -
wireless
1 -
Zones
1
- « Previous
- Next »