“Add Device” is grayed out when trying to add another camera

[jasocla1985]

I can’t add a new device. I logged out and back in. I updated the app. 

 

[ShayneS]

Hi @jasocla1985 

Are you still experiencing this issue?

[jasocla1985]

Yes I am.  There is no add device button on the device tab.  I confirmed with my company that I have admin rights.

[ShayneS]

@jasocla1985 

The Primary account will need to be used to onboard any new devices.

[StephenB]

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@ShayneS wrote:

@jasocla1985 

The Primary account will need to be used to onboard any new devices.

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Just want to add that a "friend" account with admin rights is not enough.