Arlo|Smart Home Security|Wireless HD Security Cameras

Pro 5 solar panel connection

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Arlo-help2
Apprentice
Apprentice

I have six pro 5 cameras on solar panels.  All have worked great for a year.  But yesterday one of my cameras started flashing a red exclamation in a red circle that when I click on it say to “attach a compatible charger to the camera to charge”.  This camera has the same solar panel connected to it that it has had for a year.  I have tried cleaning the magnetic connection but it still says the same message and is not charging the camera…

anyone know how to resolve this issue?

 

 

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Arlo-help2
Apprentice
Apprentice

Well the issue seemed to resolve on its own….started charging with the solar panel again.  (Camera was down to 93% but quickly charged to 100%) not sure what the issue was that made it indicate a compatible charger was needed when it fact it was a Arlo solar panel that was connected.  So maybe the cleaning of the magnetic contact worked.  It just didn’t work immediately but began working about 3 hours later…weird