Activity Zone with arlo Pro 5S 2K camera connected to arlo Pro SmartHub VMB4540

[leung1007]

Hi,

I have a arlo Pro 5S 2K camera with firmware 1.040.28.7_93_caa9491 connected to arlo Pro SmartHub VMB4540r4 with firmware 1.24.0.1_1528_8938370.

The arlo Pro 5S 2K camera is able to detect motion, record the video and save it to the arlo Pro SmartHub VMB4540r4 when I am not setting any Activity Zone to the camera.

However, after I setup the Activity Zone on the camera, it stop recording. No more video saved to the arlo Pro SmartHub VMB4540r4.

[jguerdat]

That's a bit odd but first do you have a subscription for the camera? Check Settings, Home, Subscription.

[leung1007]

According to the KB, arlo Pro 5S can connect to continuous AC power to use Activity Zones even I am not subscribed to an Arlo Secure plan

https://kb.arlo.com/000062938/What-are-Arlo-Activity-Zones-and-how-do-I-create-them-Arlo-Secure-4-0

[jguerdat]

True enough. @JamesC , @ShayneS , @BrookeN can you verify whether this is true?

[StephenB]

@leung1007 - maybe try setting the activity zone to cover the entire field of view, and see if that also blocks all recording.

[BrookeN]

This is correct. If it is wired it will work without a subscription.