Arlo|Smart Home Security|Wireless HD Security Cameras

Connected system not in feed after app update

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EBJ89
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I have a system with Pro 4 cams and I also have access to another system with Pro 4 cams. 
After adding a few Pro 5 cams to my own setup, the app wanted to update and now I cant see the extra system i have access to. However, I do receive the notifications from the cams in the extra system, but the cams are not showing in the feed or anywhere else. 

I have tried to log out and log back in, as well as reinstalling the app. I have also tried to remove and add myself again in the other system + i have tried to update the app on iphone controlling the other system. But I still only receive the notifications and when pressing the notifications I only get to the feed where the recording from the notification isnt showing. 

Anyone with a idea for a quick fix? 

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StephenB
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@EBJ89 wrote:

I have a system with Pro 4 cams and I also have access to another system with Pro 4 cams. 
After adding a few Pro 5 cams to my own setup, the app wanted to update and now I cant see the extra system i have access to.

Anyone with a idea for a quick fix? 


You need to migrate the second system to the new "Feed"  interface, so it matches the Pro 5 system.

 

Do that by logging into the second account, and starting to add a Pro 5 camera.  While you can't complete that process without another Pro 5, it will migrate the account to "Feed' before you get stuck.