Connected system not in feed after app update
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I have a system with Pro 4 cams and I also have access to another system with Pro 4 cams.
After adding a few Pro 5 cams to my own setup, the app wanted to update and now I cant see the extra system i have access to. However, I do receive the notifications from the cams in the extra system, but the cams are not showing in the feed or anywhere else.
I have tried to log out and log back in, as well as reinstalling the app. I have also tried to remove and add myself again in the other system + i have tried to update the app on iphone controlling the other system. But I still only receive the notifications and when pressing the notifications I only get to the feed where the recording from the notification isnt showing.
Anyone with a idea for a quick fix?
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@EBJ89 wrote:
I have a system with Pro 4 cams and I also have access to another system with Pro 4 cams.
After adding a few Pro 5 cams to my own setup, the app wanted to update and now I cant see the extra system i have access to.
Anyone with a idea for a quick fix?
You need to migrate the second system to the new "Feed" interface, so it matches the Pro 5 system.
Do that by logging into the second account, and starting to add a Pro 5 camera. While you can't complete that process without another Pro 5, it will migrate the account to "Feed' before you get stuck.
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