Arlo|Smart Home Security|Wireless HD Security Cameras

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karib
Follower
Follower

 

I have 1 Arlo 4, 3 Arlo Essentials and the WiFi Doorbell which are working ok with my old Orbi Netgear as I was able to force the mesh on 2.4 Ghz for the configuration.

However, I have now upgraded wifi to Google WiFi Mesh which cannot be forced to temporarily operate on 2.4 GhZ so I cannot setup the Arlo cameras. I tried going far away from the router with the phone and camera to force 2.4 Ghz as suggested in some forum but did not work

Any advice?

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JamesC
Community Manager
Community Manager

karib,

 

You may be able to setup using the Google WiFi guest network. Refer to your manual for instructions on how to enable the guest network, connect your mobile device and attempt onboarding your Arlo devices. Do you still experience the same behavior?

 

JamesC

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