Arlo|Smart Home Security|Wireless HD Security Cameras

reset token VMB4540

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volodymyr94
Initiate
Initiate

Hello.

I need to reset token for the VMB4540.

When adding the VMB4540 device to HomeKit, it asks for the connection code.

The Arlo Secure app lacks HomeKit functionality.

Firmware 1.25.1.0_1687_1f1c874

Hardware VMB4540r4

Serial Number 

iPhone 11 iOS 18.1.1

Arlo Secure 5.4.2

 

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BrookeN
Arlo Moderator
Arlo Moderator

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions

 

:How do I connect my Arlo device to Apple HomeKit?

 

https://kb.arlo.com/000063184 

volodymyr94
Initiate
Initiate

I just tried. It didn't help!

When adding the VMB4540 device to HomeKit, it asks for the connection code.

Serial Number:  

BrookeN
Arlo Moderator
Arlo Moderator

You need to use the instructions to set up without a code within the link I had sent you. 

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