Arlo|Smart Home Security|Wireless HD Security Cameras

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Bethford
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I have reconnected a 3rd camera to my system but it has connected to my home WiFi rather than the Arlo WiFi. I don’t know the passcode to my Arlo WiFi as it was set up by my late husband. How do I find the password?

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StephenB
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@Bethford wrote:

I don’t know the passcode to my Arlo WiFi as it was set up by my late husband. How do I find the password?


You can't.  That wifi is closed (and only used by the cameras).

 

 Normally there is an option to connect the camera to the hub when you do the installation.  

  • What model is the new camera? 
  • What model is the hub (look for a VMBxxxx label)

Are you using the primary account?  (The one your husband used to install the cameras)?  Or are the old cameras shared with your account?

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