Arlo|Smart Home Security|Wireless HD Security Cameras

I have various versions of Arlo cameras up to Pro 4 that are recording few second videos when they a

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Train64
Aspirant
Aspirant

I have various versions of Arlo cameras up to Pro 4 that are recording few sec videos but are set for 2 minutes. What is wrong?

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jguerdat
Guru Guru
Guru

You can try rebooting the base station to see if that helps but a frequent cause of short recordings is a connection issue. Try moving the base as far away from the router as practical.

Train64
Aspirant
Aspirant

The Arlo Pro 4 has no base.

StephenB
Guru Guru
Guru

@Train64 wrote:

The Arlo Pro 4 has no base.


What about the others???

chicane
Apprentice
Apprentice

I see the same thing with my Pro 4 cameras, although I have my setting to record as needed not for a fixed period. It still cuts off the video for no good reason. I suspect it is a server side issue or the camera is causing it. my ISP uplink and wifi is solid (I monitor it fastidiously). 

BrookeN
Arlo Moderator
Arlo Moderator

@Train64 are you still seeing this same behavior?

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