Arlo|Smart Home Security|Wireless HD Security Cameras
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i have an Arlo pro 4 camera and battery is not charging

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tabdo
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Arlo pro 4 camera battery is not charging

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jguerdat
Guru Guru
Guru

All details are needed. WHat charger are you using? Is the battery dead? Is the camera already in your account or is this a new install?

Miggs21
Aspirant
Aspirant

Same issue here .... use them at my winter house ... they both went dead and when I returned to the house, took them down to recharge and neither of them will charge no matter what I do ... no blue flashing light when I first plug them in, no nothing - they refuse to accept a charge.

jguerdat
Guru Guru
Guru

Try plugging them in for a few minutes, unplug, plug back in, etc. several times. The idea is to get enough power into the battery to allow it to properly charge. 

 

However, the lack of a blue flash when first plugged in seems to imply power isn't being delivered. Are you using the proper charger with the proper specs (Arlo, 5V, 2A)?

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