Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
This topic has been closed to new posts due to inactivity. We hope you'll join the conversation by posting to an open topic or starting a new one.
Reply
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I can not setup my camera with my iPhone/iPad because my router is a duel band google nest wifi 2.4 &5). I can’t get the camera to read the QR code
Labels:
- Related Labels:
-
Troubleshooting
2 REPLIES 2
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Scrisci,
Your mobile device needs to be connected to the 2.4 ghz band to complete setup. Be sure you're mobile device is connected to the 2.4ghz band and try going through setup again.
JamesC
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
The cameras read the QR code irrespective of the router frequency. Just reset the camera ( push the sync button till front LED goes amber) OR try using the Arlo app on another device( Ipad, computer)
Related Labels
-
Arlo Mobile App
423 -
Arlo Pro 3
1 -
Arlo Pro 4
2 -
Arlo Secure
3 -
Arlo Smart
206 -
Arlo Wire-Free
1 -
Before You Buy
326 -
Dépannage
1 -
Features
411 -
Installation
421 -
labels
1 -
Samsung SmartThings
1 -
Troubleshooting
1,654