Won't connect to router after working great for 2 mos.

[jimslawson]

I have a 3 camera package Pro 4. One camera after working great for 2 months WILL NOT connect to my router. The other 2 work great it's just the 1 that refuses to connect. I brought the camera to within 3 ft. of my router and I just keep getting the spinning circle

Thank You

Jim

[StephenB · Accepted solution]

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@jimslawson wrote:

 just the 1 that refuses to connect. I brought the camera to within 3 ft. of my router and I just keep getting the spinning circle

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Have you tried the reset procedure? https://kb.arlo.com/000062438/How-do-I-factory-reset-my-Arlo-wire-free-camera

Obviously, skip the "remove from account" step, since it isn't onboarded yet.