Arlo|Smart Home Security|Wireless HD Security Cameras

Pro 4 - How can both of us be logged in?

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Sara210
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We just got our cameras set up after 2 hours.
How can both of us be logged in?
Every time I log into the app it logs out my boyfriend from his.
I created my own account but it is telling me I have to go through the set up process again.

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Retired_Member
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In main settings you need to grant access from the original account, the one the cameras were added to, to the second account.  You can do almost everything from an account which has been granted full access though some options are only available in the original account.  This lets you view cameras, recordings and arm or disarm the system from either account and both accounts can access recordings simultaneously.

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Retired_Member
Not applicable

In main settings you need to grant access from the original account, the one the cameras were added to, to the second account.  You can do almost everything from an account which has been granted full access though some options are only available in the original account.  This lets you view cameras, recordings and arm or disarm the system from either account and both accounts can access recordings simultaneously.

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