Why is Arlo app draining my battery!!??

[029kid]

Arlo uses 55% battery, it kills my phone.

What is wrong?

[BrookeN]

Are oyu on Android or iOS?

[jguerdat]

I've found that somehow going to Feed may or may not cause the CPU usage to jump up to 50%, draining the battery. Force closing the  app and reopening it solves the issue until it happens again. I now use a CPU monitor to see if the CPU settles down after leaving the app or not so I can react quickly.

[029kid]

Why was my post just deleted ?

Im on Android, Google Pixel 8 Pro, latest fw and also latest Arlo app sw.

This battery drain must be fixed, Arlo app kills my phone and I have to uninstall unless it gets fixed. As the phone now works as a car key its pretty bad that the Arlo app behaves like this

[Edinburgh_lad1]

Wow, what happens to your car when you lose your phone? 

[jguerdat]

@029kid did you try force closing the app and then reopening as I suggested above?

[029kid]

Well, I use the phone to lock and unlock my Tesla. The other day I had to walk home as the phone drained 20% > 0% in no time. 

[029kid]

Yes, that will work. But it's not a permanent fix. 

[BrookeN]

We are aware of the behavior you are seeing and it is currently being investigated. I will update the community as soon as possible. 

[029kid]

Thanks 

[BrookeN]

@029kid can you please update to 6.5.1?

[029kid]

6.4.5_6040502 is the latest? No newer @ Play Store.

 

[BrookeN]

Can you check if you see the update as of now?

[jguerdat]

FWIW, I check multiple times a day and still no update to 6.5.x - stuck on 6.4.6.

[029kid]

Still no new update for me as well. 

[BrookeN]

It is on a rollout right now, it is at about 10% as of today. 

[alex_loo]

---

@029kid wrote:

Why was my post just deleted ?

Im on Android, Google Pixel 8 Pro, latest fw and also latest Arlo app sw.

This battery drain must be fixed, Arlo app kills my phone and I have to uninstall unless it gets fixed. As the phone now works as a car key its pretty bad that the Arlo app behaves like this

---

I had something similar (40-ish %) recently (android app 6.5.0, phone was so hot!) but after updating to android app 6.5.2, the app is now only taking 4% battery, which sounds normal.

Hopefully this is not turning bad again.

Alex

[BrookeN]

A fix is on the way. I will update you as soon as it is rolled out.