VMC4050P-100NAS - Battery won't fully cnarge and blue LED is flashing

[warmus54]

Camera is conneced to a USB charger. Noticed it wasn't charging and determined the USB charger was bad. Replaced with a generic USB charger. It's been a week and the battery charge level is only 75% and the blue LED on the camera flickers/stops for a few seconds/flickers.

[Dannybear]

What user interface are you using, arlo mobile app or web portal?

You need a Qualcomm compatible charger to charge the battery that uses the higher voltage for charging.

[StephenB]

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@Dannybear wrote:

You need a Qualcomm compatible charger to charge the battery that uses the higher voltage for charging.

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Qualcomm quickcharge isn't used with the Pro 4 camera -  only for the Pro, Pro 2, and Go cameras.  Note the model numbers in the article below.

• https://kb.arlo.com/1152208/What-is-Quick-Charge-and-why-does-my-Arlo-Pro-Wire-Free-or-Arlo-Go-camer...

@warmus54:  That said, I am still suspecting the generic charger or perhaps the cable (I have had a couple cables fail).   Do you have other Pro 4s that you can test the charger+cable with? 

[warmus54]

Thanks for the response.  The Pro 4 has been operating almost 2 years with a Qualicom quick charge charger.  I did see that the only charger for the Pro 4 on the Arlo site has a hardwired charger/cable configuration.  I don't have another Pro 4 that I can use to test the cable so  I've ordered a new cable and charger.  Will post results when I make the change.

[StephenB]

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@warmus54 wrote:

 I did see that the only charger for the Pro 4 on the Arlo site has a hardwired charger/cable configuration. 

That is confusing.  The VMA5000C and the VMA5001C both are listed as "cables", but include the power adapter (e.g, the charger).

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@warmus54 wrote:

The Pro 4 has been operating almost 2 years with a Qualicom quick charge charger.  

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Sure, it will work.  It just doesn't require quick charge (and I think will be drawing the usual 5 volts).