Upgraded from Pro 2 to Pro 4 and cameras are not picking up movement as well as Pro 2's did.

[ryparo]

I installed my Pro 4's in the exact locations that my Pro 2's were and they are not picking up normal everyday movements that my Pro 2's did. I have sensitivity set to 100%, I have all motions turned on, I have the same activity zones selected and I am subscribed to Arlo Secure. My Pro 2's would regularly pick up my neighbors and any other traffic in the street that my Pro 4's do not. My driveway camera doesn't even get triggered when I open my garage door which is the closest thing to the camera. From what I can tell, all the settings are the same as my previous cameras, the big difference is that I am no longer using a hub. Any suggestions or ideas as to what is going on or what am I doing wrong?

[StephenB]

Have you tried the motion detection test?

• https://kb.arlo.com/41/How-do-I-change-the-motion-sensitivity-on-my-Arlo-camera

Are you getting any recordings?

[ryparo]

Yes, I've done the amber light motion detection test on one of my cameras but I went ahead and set the sensitivity to 100% on all of the cameras. Does performing the test calibrate each camera individually? I thought setting the sensitivity to 100% on all would make every camera record even the slightest movements. I am getting recordings but not as many as my Pro 2's.

[StephenB]

---

@ryparo wrote:

Does performing the test calibrate each camera individually? 

---

It doesn't calibrate anything, it just gives you information on how well the camera is detecting motion, so you can find the right sensitivity to use in the camera rules.  I suggest trying it with the cameras in their desired location, and see if they detect you when you move in the area where you want recordings.

The cameras are more sensitive to motion across the field of view (and not directly towards the camera), and are more sensitive at the bottom of the field of view than the top.

[ryparo]

I will try the motion detector test with each camera once it is dark outside so I can see the light from further away. These Pro 4 cameras are positioned exactly the same as my old Pro 2's and are just not as sensitive, from what I've seen so far. I can't imagine having to cut off half my driveway just to hit the more sensitive bottom portion of the camera so it records traffic in front of my house especially since the Pro 2's did it without any issues. Thank you for responding.