Arlo|Smart Home Security|Wireless HD Security Cameras

Failed to find canera

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Hannah24k
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I'm trying to connect directly to the router, so without a hub. I go through the process through the app without any issues, I'm connected to 2.4 Ghz WiFi, I scan the QR code and hear the chime, but when I press continue and the app is searching for camera devices it fails to find the camera. And I do make sure the blue light is blinking through the whole process. Not sure where to go from here. 

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StephenB
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Try again, but using a PC (logging into my.arlo.com).

 

Make sure the wifi security in the router is set to WPA2 (AES).  Also, if you have special characters (punctuation or spaces) in the network name or password, try removing them.

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